Direct Mailing

8 Ways to Track ROI on Your Direct Mailing Campaign

5 min readBuckeye, AZ · Fritz Ink

Direct mailing has a reputation for being hard to measure. It isn't — you just need the tracking built in before the campaign drops. Here are eight ways to know exactly what your direct mail is doing.

1

Unique tracking phone number

Use a dedicated number on each direct mailer. Forward to your main line and count rings.

2

Promo codes per drop

Different code per direct mail drop tells you which campaign actually converted.

3

QR code with UTM tags

Send scans to a landing page with UTMs so direct mail traffic shows in Google Analytics.

4

Dedicated landing page

A simple /mail page tied to each direct mailing campaign isolates results.

5

Ask every caller 'how did you hear about us?'

Low-tech and shockingly accurate when staff is trained to ask.

6

Heat-map by ZIP

Plot calls and orders by ZIP code to see which routes your direct mail dominated.

7

Customer survey at checkout

A 5-second question at the register tracks walk-in direct mail response.

8

Match-back analysis

Compare new customers to your mailing list — direct mail credit even without a code.

Direct mailing is fully measurable when you set it up right. We build tracking into every direct mail campaign we print and mail from Buckeye.